Hanoi police bring AI, smart tech to public safety

The products were introduced on September 2 to mark the 81st anniversary of Vietnam’s National Day.

Major General Nguyen Hong Ky, deputy director of the department, said the agency had worked with the Fire and Rescue Academy to research, develop and manufacture wireless fire alarm equipment.

The city aims for the production line to meet demand from households, household businesses, production facilities and construction projects.

According to the municipal department, developing and manufacturing the equipment domestically will help the department gain greater control over the technology, quality and supply chain while reducing costs.

The system is intended as a practical preventive measure, bringing early fire warnings closer to individual households and businesses.

Meanwhile, the Hanoi Smart Police app is designed to establish a two-way digital communication channel between police and residents.

The platform connects public reports with the police’s reception and handling procedures, with the aim of bringing officers closer to the people while providing a foundation of geospatial data for public-security management and the development of a smart city.

Through the application, residents can reduce the time needed to find information and contact police officers.

They can submit reports, request assistance, send emergency alerts and receive updates on traffic, security and public-order issues.

The third product is a UAV-based security and public-order surveillance solution.

The system combines unmanned aircraft, cameras and AI technology to monitor urban order and traffic safety across large areas.

The UAVs can identify potential violations, detect traffic congestion and collisions, and spot fires or unusual smoke.

During the first phase of testing, from June 1 to August 30, the UAV surveillance system directly handled 131 cases involving violations of urban order and traffic safety regulations.

It also transferred 1,873 cases to relevant police units for classification, assessment, preparation of case files and punishment.

Residents are the direct beneficiaries of these digital tools, police said.