
A traffic organization map is displayed in both Vietnamese and English at Saigon Bus Terminal in Ben Thanh Ward, Ho Chi Minh City. Photo: Ngoc Lan
Alongside the fare-free bus program, the city has upgraded passenger facilities, including public restrooms, bus shelters, road markings and signage, giving bus terminals and stops a more modern appearance.
At Saigon Bus Terminal in Ben Thanh Ward, traffic organization maps and passenger information boards are now displayed in both Vietnamese and English to better serve the large number of international visitors traveling through the city center.
Located in downtown Ho Chi Minh City, the terminal provides convenient access to major attractions, including Ben Thanh Market, Nguyen Hue Pedestrian Street, the Municipal Theater (also known as the Saigon Opera House), the Saigon Central Post Office, the Reunification Palace, and multiple hotels.

Bilingual Vietnamese–English information boards at Saigon Bus Terminal in Ben Thanh Ward, Ho Chi Minh City help residents and foreign tourists follow routes conveniently. Photo: Ngoc Lan
The bilingual system is expected to make it easier for visitors to check routes, identify bus lines, and navigate to their destinations, improving their experience with public transport.
Aside from route maps, boarding instructions and passenger regulations are also presented in both languages, making information more accessible to both residents and international visitors.
Nguyen Hoai Nhan, a 19-year-old student at Ho Chi Minh City Open University, welcomed the initiative, saying bilingual information boards would help both locals and foreign visitors navigate the bus network more easily.
“Even those who don’t speak English can point to the board when asked for directions, helping tourists find the right bus,” Nhan said.
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