More signs added to Ho Chi Minh City’s largest metro station to help passengers find exits

The additional signs are expected to help passengers navigate the station and reach destinations above ground more easily, particularly first-time users and tourists.

Yellow signs have been added at ticket gates, corridor junctions and in front of escalators and elevators. Their distinctive yellow color also makes them easier to spot.

In addition to identifying exits 1, 2 and 3, the new signs specify connecting streets and nearby bus stops.

For example, Exit 1 provides access to September 23 Park, Pham Ngu Lao, Le Lai and Tran Hung Dao streets, as well as bus routes 28, 69, 155 and 156.

Ben Thanh Market can be reached from exits 1, 2 and 3. Exit 3 leads to Phan Chu Trinh and Le Thanh Ton streets, while Exit 4 connects to Le Loi and Nguyen Hue streets.

Similarly, Exit 5 leads to Le Loi and Dong Khoi streets, while Exit 6 provides access to Le Lai, Le Loi and Huynh Thuc Khang streets.

The small improvement has made a noticeable difference to passengers’ daily travel experience.

Hoang Mai, 34, a resident of Thu Duc Ward, said she had often felt disoriented after passing through the ticket gates at Ben Thanh Station because of its large size and numerous passageways.

"When I came back today, I could immediately see the yellow directional signs straight ahead, showing the exits, arrows pointing toward Le Loi Street and the bus stops. It is very easy to understand and saves time," she said.

Tran Van Hung, a 67-year-old retired official, said the large lettering and yellow background made the signs easier for older people with poor eyesight to read.

"With these signs, I feel confident traveling alone without having to wait for a family member to guide me or ask station staff for directions," he said.

Le Trung Tinh, vice-chairman of the Ho Chi Minh City Transport Association, said that in modern public transport systems, wayfinding was just as important as train operating technology.

Underground and multi-level metro stations are enclosed spaces that can easily leave passengers feeling disoriented, he said.

The addition of directional signs for passengers shows that the metro operator has listened to feedback from actual users and is working toward international standards, he added.