Chinese tourist sends handwritten thank-you note to Hoi An police after lost phone recovery

According to Hoi An Ward Police, the unit has received a letter of thanks from Shen Yanlan, a 22-year-old Chinese tourist, after officers helped her recover a mobile phone she had lost while visiting Hoi An Ancient Town.

Earlier, on Monday afternoon, Shen reported to local police that she had lost her mobile phone while sightseeing in the ancient town.

Upon receiving the report, officers immediately launched efforts to verify the information and search for the device.

At around 6:00 pm the same day, police recovered the phone and returned it to the tourist.

After getting her phone back, Shen expressed her joy and gratitude in a handwritten letter sent to Hoi An Ward Police.

In the letter, she said it was her first visit to Hoi An and also the first time she had lost her phone while traveling.

Because the phone contained many photos and important information from her trip, she said she had been very worried.

“I would like to express my sincere gratitude to the officers of Hoi An Ward Police. Your dedication and strong sense of responsibility deeply moved me,” Shen wrote in the letter.