Emergency repairs underway on Hanoi’s metro line

Repair crews have completed the removal and replacement of damaged canopies over outdoor escalators and pedestrian walkways at several stations.

These structures were damaged by typhoon Yagi last year, which made landfall in northern Vietnam and killed hundreds of people.

The affected stations include Thai Ha, Ring Road 3, Van Quan, and Yen Nghia.

At Yen Nghia Station, materials for the repair have been procured, and work is underway with completion expected by June 5, according to Hanoi Metro.

In addition to structural repairs, Hanoi Metro emphasized that the maintenance of station roofs are being carried out regularly, including tasks such as checking seals, tightening bolts, and cleaning.

For station equipment, repairs and replacements have already been completed for CCTV monitor screens at Yen Nghia, Ha Dong, and La Thanh Stations.

Moreover, 55 loudspeakers across 12 stations have been repaired or replaced.

The LED Passenger Information System (PIS), which displays train arrival and departure times, has been temporarily stabilized by the maintenance team.

Full restoration is expected by June 20.

Work is also ongoing to address malfunctioning ticket vending machines.

Hanoi Metro explained that the necessary spare parts for these machines, originally produced as part of the project’s order in 2014–2015, are not available on the market.

Procurement and delivery will take some time, so repairs are slated for completion by October.

All elevators and escalators across the 12 stations are currently operating normally following inspections.

However, on May 30, a technical issue occurred with one elevator at Thuong Dinh Station and one escalator at Phung Khoang Station.

These are undergoing repairs as part of the standard maintenance process and are expected to be fully functional by June 6.

Regarding public amenities, Hanoi Metro confirmed that the public drinking fountains and phone charging stations at La Khe Station, part of a pilot program for a model station concept, are no longer in operation.

After assessing user demand, water quality concerns, and the short waiting times between trains, the decision was made to discontinue these services.

“We sincerely hope for public understanding and continued support as we strive to maintain and improve service,” a Hanoi Metro representative stated.